Frequently Asked Questions
What is your shipping policy?
We currently only ship to the U.S. We are a small company run by a handful of humans so please be patient when receiving orders. We try to ship everything within 5-7 business days of receiving your order.
What about returning items or refunding tickets to events?
If an item arrives and is not to your liking, please email Cait directly (firstname.lastname@example.org) within 3 days of receiving your order. Product returns are handled on a case-by-case basis. We do NOT accept returns or exchanges if correspondence is not made within 3 days of receiving your order. If something is damaged, please provide a photo with your email.
If you have registered for a Crystal Healing Session, you must contact the studio hosting the event to discuss their specific refund policy. We do not handle the ticket sales for these specific events.
If you have registered for a different event (Workshop, Online Series or Moon Meditation), please contact Cait directly (email@example.com) within 48hours of the event. We do not issue refunds for cancellations made with less than 48hours notice.
What are "Crystal Healing Sessions"?
Crystal Healing Sessions blend a variety of energetic healing modalities like Reiki, sonic vibration, crystals and meditation to create a hypnotically soothing experience to reset your mind and rekindle your spirit.
I still don't get it...
Crystal Singing Bowls are literally bowls made from 99.9% quartz crystal. Much like wetting your finger and making a crystal wine glass hum, these singing bowls create a sonic vibration when played. The combination of the material of the bowls and how our physical beings are affected by the energetic vibration creates an environment for healing, transformation and relaxation.
Reiki is an ancient Japanese healing technique that unifies the external universal energy ("rei") with our own physical, emotional and spiritual life-force energy ("ki") through light physical touch during meditation.
Sessions are between 45-90minutes. Longer sessions will incorporate some yoga movements to prepare the body for stillness and prepare the mind to enter a meditative state. You will spend most of your time lying down in stillness. If the event is held in the evening, we will typically do the class by candlelight.
EXPERIENCE: None needed! Everyone is welcome. Crystal Healing Sessions are a great way to deepen or dive into meditation. The vibrations make entering and sustaining a meditative state much easier! If you are under the age of 18, you must have a parent or guardian.
WHAT TO BRING: If you want to travel light, all you have to bring is a yoga mat and wear comfy clothes. But, we like to think of these sessions as big-kid nap-time so we encourage bringing blankets and a pillow and whatever makes you the most comfy-cozy.
For upcoming sessions, please click here!
Are you a studio interested in hosting a Crystal Healing Session? Awesome. We are always looking for new places to connect with. Shoot Cait an email directly (firstname.lastname@example.org) and provide your rental rates and availability.
Any other questions?
In regards to promotion/collaboration, wholesale, private events, custom orders and the like, please email Cait directly at email@example.com